Outage in FormAssembly

"Something went wrong" error when saving a form with reCAPTCHA

Resolved Minor
January 23, 2025 - Started about 2 months ago - Lasted about 14 hours
Official incident page

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Outage Details

At approximately 12:50 PM ET on 1/15/25, we began receiving reports of an error displaying when saving forms with reCAPTCHA enabled. Our team is working on resolving the issue. In the meantime, as a temporary workaround, you can disable reCAPTCHA on your forms to avoid the error. We sincerely apologize for the inconvenience.
Components affected
FormAssembly App FormAssembly Enterprise FormAssembly Compliance
Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 01/24/2025 04:57AM

This incident has been resolved.

IDENTIFIED about 2 months ago - at 01/23/2025 03:13PM

At approximately 12:50 PM ET on 1/15/25, we began receiving reports of an error displaying when saving forms with reCAPTCHA enabled. Our team is working on resolving the issue.

In the meantime, as a temporary workaround, you can disable reCAPTCHA on your forms to avoid the error. We sincerely apologize for the inconvenience.

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