Fountain Outage History

Fountain experienced an issue with stale analytics data that affected the Analytics and Search components for 3.8 hours. The problem was identified and investigated, with a fix implemented that restored warehouse connections and analytics data recovery. The incident was fully resolved after monitoring confirmed complete recovery.

The Fountain AI Recruiter configuration experience experienced an issue that prevented some users from accessing or updating AI interview settings. The problem affected the configuration functionality for 24 minutes before being resolved. Users can now access and update AI interview settings normally.

Fountain's analytics and search components experienced intermittent performance degradation for 1.3 hours, causing slow loading times, delayed data updates, and temporary interruptions for users accessing analytics features. The team investigated the root cause and restored normal performance, with continued monitoring to ensure system stability.

A service disruption affected the Fountain platform's US-East-2 region for 22 minutes, causing the API and Dashboard to become unavailable or degraded. The engineering team identified an infrastructure issue in the region and worked to restore service. Full service was restored and all systems returned to normal operation.