Priority 1 Critical Incident - SSO Client users unable to access Prism HR application

Our team has identified the cause of the issue, and implemented a solution to restore functionality. We will continue monitoring to ensure the issue has been resolved completely. Please expect and update in the next hour.

Our teams are actively working to identify the cause for the error message "Something went wrong with your request" users receive when logging into Prism via SSO." We will provide an update as soon as one is available.

We understand the impact and apologize for the inconvenience but assure you we are working diligently to resolve this matter in an expedited manner.

We are continuing to investigate reports of users receiving error message "Something went wrong with your request" when logging into Prism via SSO. Please expect an update in one hour's time, or sooner.

We are continuing to investigate reports of users receiving error message "Something went wrong with your request" when logging into Prism via SSO. Please expect an update in one hour's time, or sooner.

We have received reports of users receiving error "Something went wrong with your request" error message when logging into Prism via SSO. Our teams are currently investigating the issue. Please expect an update in one hour's time, or sooner.