Outage in Fourth
P1 - SIngle Sign On - Unable to Login to HotSchedules through Global Fourth profile
Resolved Major
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Outage Details
We are aware of a critical incident that may be affecting some of our customers ability to login to HotSchedules through Global Fourth profile.
This is incident is currently being investigated to determine the root cause of the issue.
Status and updates will continue here every 30 minutes until the incident has been resolved.
We apologise for this disruption to your service.
Latest Updates ( sorted recent to last )
RESOLVED
over 1 year ago - at 12/04/2023 05:33PM
We are confident that our solution has resolved this incident.
This will conclude the updates to the status page regarding this outage however a formal Incident Report will be posted here with the next 5 business days.
We greatly apologise for this disruption.
MONITORING
over 1 year ago - at 12/04/2023 09:28AM
We have now implemented a solution and are currently monitoring for completeness.
The next update will be provided upon confirmation of resolution.
We apologise for this disruption to your service.
IDENTIFIED
over 1 year ago - at 12/03/2023 10:57PM
We have been able to identify the cause of this incident and have deployed a resolution which has returned service to expected levels.
Our next update when we are satisfied the issue has been resolved entirely.
Again we deeply apologise for this disruption.
INVESTIGATING
over 1 year ago - at 12/03/2023 08:51PM
We are aware of a critical incident that may be affecting some of our customers ability to login to HotSchedules through Global Fourth profile.
This is incident is currently being investigated to determine the root cause of the issue.
The next update will be provided once we receive one from our IDP provider.
We apologise for this disruption to your service.
INVESTIGATING
over 1 year ago - at 12/03/2023 08:21PM
We are aware of a critical incident that may be affecting some of our customers ability to login to HotSchedules through Global Fourth profile.
This is incident is currently being investigated to determine the root cause of the issue.
Status and updates will continue here every 30 minutes until the incident has been resolved.
We apologise for this disruption to your service.
INVESTIGATING
over 1 year ago - at 12/03/2023 07:44PM
We are aware of a critical incident that may be affecting some of our customers ability to login to HotSchedules through Global Fourth profile.
This is incident is currently being investigated to determine the root cause of the issue.
Status and updates will continue here every 30 minutes until the incident has been resolved.
We apologise for this disruption to your service.
INVESTIGATING
over 1 year ago - at 12/03/2023 07:12PM
We are aware of a critical incident that may be affecting some of our customers ability to login to HotSchedules through Global Fourth profile.
This is incident is currently being investigated to determine the root cause of the issue.
Status and updates will continue here every 30 minutes until the incident has been resolved.
We apologise for this disruption to your service.
INVESTIGATING
over 1 year ago - at 12/03/2023 06:41PM
We are aware of a critical incident that may be affecting some of our customers ability to login to HotSchedules through Global Fourth profile.
This is incident is currently being investigated to determine the root cause of the issue.
Status and updates will continue here every 30 minutes until the incident has been resolved.
We apologise for this disruption to your service.
INVESTIGATING
over 1 year ago - at 12/03/2023 05:34PM
We are aware of a critical incident that may be affecting some of our customers ability to login to HotSchedules through Global Fourth profile.
This is incident is currently being investigated to determine the root cause of the issue.
Status and updates will continue here every 30 minutes until the incident has been resolved.
We apologise for this disruption to your service.
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