Outage in Fourth

P1 - Hotschedules - Customers experiencing Login issues

Resolved Major
July 11, 2024 - Started 4 months ago - Lasted about 21 hours
Official incident page

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Outage Details

We are aware of a critical incident that may be affecting some of our customers. This is incident is currently being investigated to determine the root cause of the issue. Status and updates will continue here every 30 minutes until the incident has been resolved. We apologise for this disruption to your service.
Latest Updates ( sorted recent to last )
RESOLVED 4 months ago - at 07/12/2024 09:28AM

We are confident that our solution has resolved this incident.

This will conclude the updates to the status page regarding this outage however a formal Incident Report will be posted here with the next 5 business days.

We greatly apologise for this disruption.

MONITORING 4 months ago - at 07/11/2024 01:50PM

We have now implemented a solution and are currently monitoring for completeness.

The next update will be provided upon confirmation of resolution.

We apologise for this disruption to your service.

IDENTIFIED 4 months ago - at 07/11/2024 01:31PM

We have been able to identify the cause of this incident and are currently continuing to work towards finding an appropriate resolution.

We will continue to provide updates here every 30 minutes or less until full service has been restored.

Again we deeply apologise for this disruption.

IDENTIFIED 4 months ago - at 07/11/2024 12:58PM

We have been able to identify the cause of this incident and are currently working towards finding an appropriate resolution.

We will continue to provide updates here every 30 minutes or less until full service has been restored.

Again we deeply apologise for this disruption.

INVESTIGATING 4 months ago - at 07/11/2024 12:49PM

We are aware of a critical incident that may be affecting some of our customers.

This is incident is currently being investigated to determine the root cause of the issue.

Status and updates will continue here every 30 minutes until the incident has been resolved.

We apologise for this disruption to your service.

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