Outage in Frame.io

Degraded software performance

Resolved Minor
September 10, 2024 - Started about 1 year ago - Lasted about 2 hours
Official incident page

Incident Report

Users are currently experiencing delays while using Frame.io. This includes logging into Frame.io. Our team is working to identify the root cause and implement a fix.
Components affected
Frame.io Website (app.frame.io)

Need to monitor Frame.io outages?

One place to monitor all your cloud vendors. Get instant alerts when an outage is detected.

Latest Updates ( sorted recent to last )
RESOLVED about 1 year ago - at 09/10/2024 04:29AM

We are receiving reports that network connectivity issues that were affecting some APAC region customers have been resolved.

MONITORING about 1 year ago - at 09/10/2024 03:55AM

We are continuing to monitor for any further issues.

MONITORING about 1 year ago - at 09/10/2024 03:46AM

We have received reports of users in the Asia Pacific region who are experiencing slow loading times we believe the issue may be in an upstream network provider. We are continuing to monitor the situation.

MONITORING about 1 year ago - at 09/10/2024 03:35AM

A fix has been implemented and we are monitoring the results.

INVESTIGATING about 1 year ago - at 09/10/2024 02:51AM

Users are currently experiencing delays while using Frame.io. This includes logging into Frame.io. Our team is working to identify the root cause and implement a fix.

Latest Frame.io outages

Upload delays - 3 days ago
Media transcoding delays - 11 days ago
Media Services Outage - 12 days ago
Frame.io blog unavailable - 2 months ago

The Status Page Aggregator Built for IT Teams

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4522 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook