Outage in Frame.io
Degraded software performance
Resolved MinorIncident Report
We are currently investigating an issue with users using Frame.io, this is impacting Retail users only This includes the account settings page. Our team is working to identify the root cause and implement a fix.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
over 1 year ago - at 09/10/2024 07:55PM
The issues are now resolved. We're sorry for the troubles this may have caused. For questions, please reach out to our support team through the chat, or email support@frame.io.
INVESTIGATING
over 1 year ago - at 09/10/2024 07:50PM
We are continuing to investigate this issue.
INVESTIGATING
over 1 year ago - at 09/10/2024 07:45PM
We are continuing to investigate this issue.
INVESTIGATING
over 1 year ago - at 09/10/2024 07:43PM
We are currently investigating an issue with users using Frame.io, this is impacting Retail users only This includes the account settings page. Our team is working to identify the root cause and implement a fix.
Latest Frame.io outages
Degraded software performance - about 2 months ago
Upload delays - 2 months ago
Media transcoding delays - 2 months ago
Media Services Outage - 2 months ago
Issues with filenames after uploading - 4 months ago
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