Outage in FrankieOne
Elevated API Errors - AU Passports
Resolved Minor
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Outage Details
The Australian Document Verification Service has advised that they are experiencing intermittent errors processing passport verifications.
Start time: 11:17 07/03/25
Components affected
FrankieOne Primary ID DocumentsLatest Updates ( sorted recent to last )
RESOLVED
about 2 months ago - at 04/06/2025 06:31PM
The earlier reported issue with intermittent errors while processing Australian passport verifications via the DVS has now been resolved. We have confirmed stability in the service and passport verifications are now functioning as expected.
INVESTIGATING
about 2 months ago - at 04/04/2025 02:43AM
The Australian Document Verification Service has advised that they are experiencing intermittent errors processing passport verifications.
Start time: 11:17 07/03/25
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