Outage in FrankieOne
Elevated API Errors - AU Passports
Resolved Minor
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Outage Details
Components affected
FrankieOne Primary ID DocumentsLatest Updates ( sorted recent to last )
The earlier reported issue with intermittent errors while processing Australian passport verifications via the DVS has now been resolved. We have confirmed stability in the service and passport verifications are now functioning as expected.
The Australian Document Verification Service has advised that they are experiencing intermittent errors processing passport verifications.
Start time: 11:17 07/03/25
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