Outage in FreedomPay
Alert: Global Payments Heartland - US Processing Issues
Resolved MinorIncident Report
FreedomPay is currently investigating reports of transaction processing latency and timeouts with Global Payments Heartland - US. Support teams are currently investigating the incident and FreedomPay will continue to provide updates to its clients.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
26 days ago - at 11/18/2025 05:31PM
Transaction processing has returned to normal and all issues have been resolved. For questions or comments, please contact your Global Payments Heartland - US relationship manager.
INVESTIGATING
26 days ago - at 11/18/2025 05:21PM
FreedomPay is currently investigating reports of transaction processing latency and timeouts with Global Payments Heartland - US. Support teams are currently investigating the incident and FreedomPay will continue to provide updates to its clients.
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