Live Freshdesk Ticket - Service Request status. See if Freshdesk Ticket - Service Request is down, view recent outages, and get real-time alerts when problems start.
Freshdesk Ticket - Service Request is operational
IsDown pulls data from Freshdesk's status page every few minutes and collects user-reported issues. Refresh the page to see if there are any updates.
This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.
IsDown has tracked 7 incidents for Freshdesk Ticket - Service Request since started monitoring Freshdesk status in March 2023. We collect data from 4200+ services, and normalize the data to give you a clear picture of the impact of the outage.
about 2 months ago · lasted about 1 hour
We are currently facing issues with tickets list view refresh. Our engineering team is working on it with high priority and we will keep you posted with further updates.
over 1 year ago · lasted 21 minutes
Customers may experience delays when accessing a ticket properties. Our engineering team is actively working on resolving this issue, and we will provide updates soon.
over 1 year ago · lasted 4 minutes
The portal is inaccessible for the agents. They see a "something went wrong" error upon logging in
We've tracked and collected 7 incidents for Freshdesk Ticket - Service Request since started monitoring Freshdesk status
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Ticket - Service Request is part of Freshdesk. Check the Freshdesk's status.
1 incident in 2025
Number of Incidents
0 issues
Last incident
57 days ago
Services commonly monitored together with Freshdesk
Freshdesk Ticket - Service Request isn't down. You can check Freshdesk Ticket - Service Request status and incident details on the top of the page. IsDown continuously monitors Freshdesk Ticket - Service Request official status page every few minutes. In the last 24 hours, there were 0 outages reported.
Freshdesk Ticket - Service Request is currently operational. You can check Freshdesk Ticket - Service Request status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of Freshdesk Ticket - Service Request being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the Freshdesk Ticket - Service Request official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Freshdesk Ticket - Service Request last outage was on March 19, 2025 with the title "Issues with tickets list view refresh"
IsDown and DownDetector help users determine if a service is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information. The integration allows us to provide more details about the outage, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
IsDown offers an easy way to monitor Freshdesk with maximum flexibility
IsDown monitors Ticket - Service Request for major outages. A major outage is when Ticket - Service Request experiences a critical issue that severely affects one or more services/regions. When Freshdesk marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.
IsDown monitors Freshdesk status page for minor outages. A minor outage is when Ticket - Service Request experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.
IsDown collects all information from the outages published in Freshdesk status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
IsDown monitors Freshdesk and all their 61 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
Freshdesk and other vendors don’t always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.
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