Outage in Freshdesk

Some of the customers may face the WhatsApp message delivery issue

Resolved Minor

May 11, 2023 - Started over 1 year ago - Lasted 36 minutes

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Outage Details

WhatsApp is facing a message delivery issue. Meta (WhatsApp) team checking on this. Agent replies in what’s app ticket will have delivery issue in reaching customer. For more informations, please visit the WhatsApp status page for more information - https://metastatus.com/whatsapp-business-api

Components affected

Freshdesk SOCIAL Freshdesk SOCIAL Freshdesk SOCIAL Freshdesk FRESH BOTS Freshdesk SOCIAL Freshdesk FRESH BOTS Freshdesk FRESH BOTS Freshdesk FRESH BOTS

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