Outage in Freshdesk
Replies to existing tickets creates new tickets
Resolved Minor
June 26, 2023 - Started over 2 years ago
- Lasted about 3 hours
Need to monitor Freshdesk outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Freshdesk, and never miss an outage again.
Start Free Trial
Outage Details
We are facing issue with ticket threading where new tickets are created for customer replies on existing tickets. Our best minds are actively working on fixing the issue.
Components affected
Freshdesk INCOMING EMAILS Freshdesk INCOMING EMAILS Freshdesk Ticket - Service Request Freshdesk Ticket - Service RequestLatest Freshdesk outages
Ticket Creation Affected in Freshdesk - about 1 month ago
Issues in loading Freshdesk - 2 months ago
Issues in loading Freshdesk - 2 months ago
Issue in the autorefresh in the ticket list view - 3 months ago
Issue in Analytics - 4 months ago
The Status Page Aggregator with Early Outage Detection
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 4484 services available
Integrations with
