Outage in Freshdesk

Issues with replying to FB DMs

Resolved Minor

November 16, 2023 - Started over 1 year ago - Lasted about 22 hours

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Outage Details

We're facing issues with replying to FB DMs due to an ongoing outage on Meta's end. We're monitoring this closely. More updates to follow. (Meta's status page: https://metastatus.com/messenger)

Components affected

Freshdesk SOCIAL Freshdesk SOCIAL Freshdesk SOCIAL Freshdesk SOCIAL

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