Outage in Freshdesk
Issue with SMTP and IMAP for Microsoft servers
Resolved Minor
May 26, 2025 - Started 11 months ago
- Lasted about 3 hours
Incident Report
We're facing issues with both incoming and outgoing emails for customers who are using Microsoft custom mail server. Our best minds are on top of it. More updates to follow.
Components affected
Freshdesk INCOMING EMAILS Freshdesk OUTGOING EMAILS Freshdesk INCOMING EMAILS Freshdesk OUTGOING EMAILS Freshdesk INCOMING EMAILS Freshdesk OUTGOING EMAILS Freshdesk INCOMING EMAILS Freshdesk OUTGOING EMAILSTrusted by 1,000+ teams
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