Check if Freshdesk OUTGOING EMAILS is down, recent outages, user-reported issues, and outages map.
Freshdesk OUTGOING EMAILS is working normally
Last checked from Freshdesk's status page
This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.
IsDown has tracked 7 incidents for Freshdesk OUTGOING EMAILS since started monitoring Freshdesk status in March 2023. We collect data from 4400+ services, and normalize the data to give you a clear picture of the impact of the outage.
3 months ago · lasted about 3 hours
We're facing issues with both incoming and outgoing emails for customers who are using Microsoft custom mail server. Our best minds are on top of it. More updates to follow.
over 1 year ago · lasted about 10 hours
We are currently experiencing a issue with outgoing emails pertaining to custom mail server. We have the right stakeholders on deck to have this addressed. Updates to follow.
almost 2 years ago · lasted 14 minutes
Customers will not be able to forward threads for out-going emails.
We've tracked and collected 7 incidents for Freshdesk OUTGOING EMAILS since started monitoring Freshdesk status
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Services commonly monitored together with Freshdesk
Freshdesk OUTGOING EMAILS isn't down. You can check Freshdesk OUTGOING EMAILS status and incident details on the top of the page. IsDown continuously monitors Freshdesk OUTGOING EMAILS official status page every few minutes. In the last 24 hours, there were 0 outages reported.
Freshdesk OUTGOING EMAILS is currently operational. You can check Freshdesk OUTGOING EMAILS status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of Freshdesk OUTGOING EMAILS being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the Freshdesk OUTGOING EMAILS official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Freshdesk OUTGOING EMAILS last outage was on May 26, 2025 with the title "Issue with SMTP and IMAP for Microsoft servers"
IsDown and DownDetector help users determine if a service is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information. The integration allows us to provide more details about the outage, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
IsDown offers an easy way to monitor Freshdesk with maximum flexibility
IsDown monitors OUTGOING EMAILS for major outages. A major outage is when OUTGOING EMAILS experiences a critical issue that severely affects one or more services/regions. When Freshdesk marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.
IsDown monitors Freshdesk status page for minor outages. A minor outage is when OUTGOING EMAILS experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.
IsDown collects all information from the outages published in Freshdesk status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
IsDown monitors Freshdesk and all their 61 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
Freshdesk and other vendors don’t always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.
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