Outage in Freshdesk
Performance Degradation due to Third-Party Service
Resolved Minor
January 15, 2026 - Started about 13 hours ago
- Lasted about 2 hours
Incident Report
We are investigating service disruptions caused by a third-party service provider impacting traffic in the India region. The third-party service provider has acknowledged the issue and is actively working on a fix. We are closely monitoring the situation and will share updates as they become available.
Components affected
Freshdesk WEB APP Freshdesk INCOMING EMAILS Freshdesk SEARCH Freshdesk REPORTS Freshdesk SOCIAL Freshdesk MARKETPLACE Freshdesk FRESH BOTS Freshdesk FRESHCALLER Freshdesk API Freshdesk Custom Objects Freshdesk Workflow Freshdesk Sandbox Freshdesk Ticket - Service RequestNeed to monitor Freshdesk outages?
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