Outage in FreshService
Performance Degradation in Freshservice
Resolved Minor
June 15, 2026 - Started 3 days ago
- Lasted about 1 hour
Incident Report
Summary AI Generated
FreshService experienced performance degradation affecting the Dashboard, Tickets, In-App Notifications, Search, and Workflow components for 48 minutes. Users encountered unexpected behavior and delays while using the platform. The incident was classified as minor and has been resolved.
We are currently investigating reports of performance degradation. Our team is actively looking into the root cause. You may experience unexpected behaviour or delays while using the platform. We will post another update soon.
Components affected
FreshService Dashboard FreshService Tickets FreshService In-App Notifications FreshService Search FreshService WorkflowTrusted by 1,000+ teams
The Status Page Aggregator with Early Outage Detection
Stop finding out about outages from your users. Monitor 6,320+ cloud services and get alerted the second something breaks.
Latest FreshService outages
Performance Degradation in US Region - 8 days ago
Performance Degradation in EU Region - 29 days ago
Issue with Third-Party Service Provider - about 1 month ago
Issue with outgoing emails for custom mailboxes - about 2 months ago
Partial outage due to third party service - about 2 months ago
The Status Page Aggregator with Early Outage Detection
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 6320 services available
Integrations with
