Outage in FullStory
Login Issues & Partial Capture Outage (Web & Mobile)
Resolved MinorIncident Report
At 10:23 AM ET, we detected login issues and partial data capture outage for web and native mobile. Login issues were resolved by 10:54 AM ET. However, the partial capture outage is ongoing and our team is actively investigating. We'll be sure to update you as soon as we have more information.
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Latest Updates ( sorted recent to last )
RESOLVED
over 1 year ago - at 05/10/2024 07:53PM
Partial Capture Outage - Web & Mobile:
For web and mobile traffic captured between 10:50 AM ET to 12:50 PM ET, there will be delayed processing. Additionally, there may be missing sessions, as well as sessions with missing activity, which could impact Session Playback, Search, Metrics, Funnels, and Conversions.
Login Issues:
After further investigation, attempts to login to the Fullstory application failed between 10:25 AM ET and 12:00 PM ET. This is fully resolved.
If there are any follow up questions on the above, please reach out to support@fullstory.com.
MONITORING
over 1 year ago - at 05/10/2024 04:59PM
We've applied a fix and we're monitoring the results.
INVESTIGATING
over 1 year ago - at 05/10/2024 03:38PM
At 10:23 AM ET, we detected login issues and partial data capture outage for web and native mobile. Login issues were resolved by 10:54 AM ET. However, the partial capture outage is ongoing and our team is actively investigating. We'll be sure to update you as soon as we have more information.
Latest FullStory outages
Elevated server API error rates for EU - about 1 month ago
Delayed session processing - 2 months ago
GetSegments and ListSegments APIs Unavailable - 3 months ago
Delayed Indexing (NA Data Center) - 3 months ago
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