Outage in FullStory

Elevated Data Display Latency

Resolved Minor
December 11, 2024 - Started 10 days ago - Lasted about 7 hours
Official incident page

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Outage Details

We are experiencing an elevated latency for data loading for a subset of orgs. Users may receive errors while attempting to load Dashboards, Metrics, and Segments. Some pages may take longer than normal to appear.
Components affected
FullStory Web Application
Latest Updates ( sorted recent to last )
RESOLVED 10 days ago - at 12/11/2024 11:10PM

Things are back to normal now and users should no longer be seeing latency in data loading. If you continue to have issues, please reach out support@fullstory.com.

IDENTIFIED 10 days ago - at 12/11/2024 09:03PM

We are continuing to work on a fix for the elevated data display latency. Thanks for your patience.

IDENTIFIED 10 days ago - at 12/11/2024 04:42PM

We are experiencing an elevated latency for data loading for a subset of orgs. Users may receive errors while attempting to load Dashboards, Metrics, and Segments. Some pages may take longer than normal to appear.

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