Outage in FullStory

Delayed session processing

Resolved Minor
February 12, 2025 - Started 10 days ago - Lasted about 1 hour
Official incident page

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Outage Details

We are currently experiencing delays in session processing and indexing that began at 4:00pm ET. There may be a delay in your ability to view newly captured sessions. We are investigating the issue.
Components affected
FullStory Recording
Latest Updates ( sorted recent to last )
RESOLVED 10 days ago - at 02/12/2025 11:25PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 10 days ago - at 02/12/2025 10:26PM

We are currently experiencing delays in session processing and indexing that began at 4:00pm ET. There may be a delay in your ability to view newly captured sessions. We are investigating the issue.

Latest FullStory outages

Fullstory unavailable for some users - 2 days ago
Elevated Data Display Latency - 2 months ago
Elevated Data Display Errors, Delayed Segment Alerts - 2 months ago
Partial data capture issues (web & mobile) - 3 months ago
Delayed indexing - 7 months ago

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