Outage in FullStory

Fullstory unavailable for some users

Resolved Major
February 20, 2025 - Started about 2 months ago - Lasted 20 minutes
Official incident page

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Outage Details

We are currently investigating a Fullstory web application outage for some users. Note: This outage does not affect session capture.
Components affected
FullStory Web Application
Latest Updates ( sorted recent to last )
MONITORING about 2 months ago - at 02/20/2025 09:13PM

We've rolled back some changes that caused this outage and Fullstory should be back up and running again. Please reach out to support@fullstory.com with any further issues/questions.

INVESTIGATING about 2 months ago - at 02/20/2025 09:05PM

We are currently investigating a Fullstory web application outage for some users. Note: This outage does not affect session capture.

Latest FullStory outages

Slow or failure to load Fullstory - about 1 month ago
Slow or failure to load Fullstory - about 1 month ago
Delayed session processing - 2 months ago
Elevated Data Display Latency - 4 months ago
Elevated Data Display Errors, Delayed Segment Alerts - 4 months ago

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