Outage in FullStory

Fullstory unavailable for some users

Resolved Major
February 20, 2025 - Started 9 months ago - Lasted 20 minutes
Official incident page

Incident Report

We are currently investigating a Fullstory web application outage for some users. Note: This outage does not affect session capture.
Components affected
FullStory Web Application

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Latest Updates ( sorted recent to last )
MONITORING 9 months ago - at 02/20/2025 09:13PM

We've rolled back some changes that caused this outage and Fullstory should be back up and running again. Please reach out to support@fullstory.com with any further issues/questions.

INVESTIGATING 9 months ago - at 02/20/2025 09:05PM

We are currently investigating a Fullstory web application outage for some users. Note: This outage does not affect session capture.

Latest FullStory outages

GetSegments and ListSegments APIs Unavailable - 4 days ago
Delayed Indexing (NA Data Center) - 18 days ago
Delayed data processing, Degradation in Fullstory Web application - 25 days ago
Possible degradation in Fullstory Web app - 27 days ago
Delays or failure to load Fullstory (EU1 Data Center) - 3 months ago

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