FullStory experienced data processing delays in their EU1 data center starting June 6 at 10:00am ET, affecting analytics for recent sessions and data synchronization to connected warehouses. While new sessions continued to appear normally, users experienced delays in accessing processed analytics data and warehouse updates. The issue was resolved after 52 minutes with a fix implementation and system monitoring.
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This issue is now resolved. If you notice any further delays in analytics indexing or data warehouse syncing reach out to support@fulltory.com.
We are monitoring an issue that began on June 6 at 10:00am ET causing data processing delays in our EU1 data center. New sessions are appearing normally, but analytics for recent sessions and data sent from Fullstory to connected warehouses may be delayed.
A fix has been implemented today and we are monitoring the system's recovery. We will provide another update as soon as possible.
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