Outage in FullStory
Delayed Indexing
Resolved MinorIncident Report
Around 2:08 AM Eastern (06:08 UTC) we began experiencing delays in indexing and search results for some orgs. We are working towards fixing the root cause and expect indexing should return to normal within a few hours.
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Latest Updates ( sorted recent to last )
MONITORING
over 4 years ago - at 07/16/2021 04:47PM
Session indexing continues to process and is catching up to current sessions but is taking a little longer than we initially anticipated. We'll continue posting updates here as we have them.
MONITORING
over 4 years ago - at 07/16/2021 01:44PM
We have identified the root cause of the indexing delay and we have a fix applied to production. There continues to be a delay in indexing, but we expect this to subside in a couple of hours. We'll continue to monitor the indexing queue and post updates if anything changes.
INVESTIGATING
over 4 years ago - at 07/16/2021 12:49PM
Around 2:08 AM Eastern (06:08 UTC) we began experiencing delays in indexing and search results for some orgs. We are working towards fixing the root cause and expect indexing should return to normal within a few hours.
Latest FullStory outages
Possible degradation in Fullstory Web app - 7 days ago
Delays or failure to load Fullstory (EU1 Data Center) - 2 months ago
Warehouse Syncing Delayed (NA1 Data Center) - 2 months ago
Mobile capture in EU - 3 months ago
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