Outage in Funnel Leasing

Online Leasing Platform Move-in Date Selection Outage

Resolved Major
April 27, 2023 - Started over 1 year ago - Lasted 23 minutes
Official incident page

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Outage Details

We are currently investigating an outage on our online leasing platform that is preventing applicants from selecting a move-in date. At this time, the only available option is today's date. We apologize for the inconvenience and our team is actively working to resolve the issue as quickly as possible. We will provide further updates as soon as we have more information. Thank you for your patience and understanding.
Components affected
Funnel Leasing Online Leasing
Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 04/27/2023 02:56PM

We are pleased to inform you that the outage affecting the move-in date selection feature on our online leasing platform has been successfully resolved. Our technical team has implemented a fix that has restored the ability for applicants to select their preferred move-in date.

We understand the inconvenience this outage may have caused and would like to extend our sincere apologies for any disruption to your experience. Please be assured that we take all such incidents seriously and have taken steps to ensure that a similar occurrence does not happen again in the future.

Should you have any further concerns or issues, please do not hesitate to reach out to our support team. We remain committed to providing the highest level of service and support to our valued users.

Thank you for your patience and understanding during this time.

INVESTIGATING over 1 year ago - at 04/27/2023 02:43PM

We are currently investigating an outage on our online leasing platform that is preventing applicants from selecting a move-in date. At this time, the only available option is today's date. We apologize for the inconvenience and our team is actively working to resolve the issue as quickly as possible.

We will provide further updates as soon as we have more information. Thank you for your patience and understanding.

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