Outage in Funraise

Data Visibility In Platform

Resolved Minor
September 23, 2020 - Started about 5 years ago - Lasted over 1 year
Official incident page

Incident Report

Delay in our search services is preventing incoming donations and manually entered data to be visible in the Funraise platform. Payment processing and integration services are still operational at this time. While data may not be readily visible for viewing, there should be no loss of data.

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Latest Updates ( sorted recent to last )
RESOLVED about 5 years ago - at 09/23/2020 09:59PM

This incident has been resolved.

MONITORING about 5 years ago - at 09/23/2020 08:41PM

We are continuing to monitor for any further issues.

MONITORING about 5 years ago - at 09/23/2020 07:11PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED about 5 years ago - at 09/23/2020 06:58PM

Delay in our search services is preventing incoming donations and manually entered data to be visible in the Funraise platform. Payment processing and integration services are still operational at this time. While data may not be readily visible for viewing, there should be no loss of data.

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