Outage in Funraise

Facebook Connectivity Issue

Resolved Minor
December 11, 2024 - Started about 1 year ago - Lasted 2 days
Official incident page

Incident Report

We're investigating an issue that is causing the Facebook integration to be disconnected.

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Latest Updates ( sorted recent to last )
RESOLVED about 1 year ago - at 12/13/2024 06:24PM

We are happy to report that our Facebook integration has been fully restored following the recent Facebook outage. Our team has worked diligently to resolve all issues caused by the disruption, ensuring that everything is back to normal.

If your Facebook integration was disconnected during the outage, you will need to re-enable it in your account settings. Once reconnected, please contact our support team to request a re-sync of any Facebook transaction reports. This will ensure your data is accurate and up to date.

Thank you for your patience and understanding during this time. If you experience any further issues, please don’t hesitate to reach out to our support team.

INVESTIGATING about 1 year ago - at 12/11/2024 09:35PM

We are continuing to investigate this issue and if it is related to the the global Meta / Facebook outage.

INVESTIGATING about 1 year ago - at 12/11/2024 05:44PM

We're investigating an issue that is causing the Facebook integration to be disconnected.

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