Investigating third-party outage (AWS US-EAST-1)

The issues impacting Funraise services due to the AWS outage have been fully resolved. All systems are now operating normally. Thank you for your patience while we monitored and restored stability.

We’ve completed an initial investigation of the major AWS outage mentioned in the retroactive post (https://status.funraise.org/incidents/h5bvwz1fy8kv) and confirmed that Funraise’s core services remain operational and unaffected. However, we are seeing impact at the boundaries where third-party platforms are experiencing issues—specifically with integrations. Some data syncs to external systems are failing, most notably Salesforce, which is currently reporting an ongoing outage. We are actively monitoring these dependencies and will provide updates as third-party services recover.