Outage in Funraise

Lists Showing "No Data" In Certain Situations

Resolved Minor
July 27, 2021 - Started over 3 years ago - Lasted 8 months
Official incident page

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Outage Details

We're currently investigating reports of some platform accounts showing no data in certain sections. Account data is still being stored and ingested and donations are processing correctly but just are not showing up correctly in lists at the moment. We're working on resolving this issue and expect no data loss.
Latest Updates ( sorted recent to last )
MONITORING over 3 years ago - at 07/27/2021 10:01PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING over 3 years ago - at 07/27/2021 08:39PM

We are continuing to investigate this issue.

INVESTIGATING over 3 years ago - at 07/27/2021 08:39PM

We're currently investigating reports of some platform accounts showing no data in certain sections. Account data is still being stored and ingested and donations are processing correctly but just are not showing up correctly in lists at the moment. We're working on resolving this issue and expect no data loss.

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