Outage in gaiia

Intermittent connectivity issue from AWS

Resolved Minor

March 31, 2025 - Started about 1 year ago - Lasted about 1 hour
Official incident page

Incident Report

We are seeing intermittent connectivity issues and increased error rates from AWS services. Although AWS has not acknowledged this, we see multiple companies who flagged a similar issue.

Components affected

gaiia Public GraphQL API gaiia Web App (app..com)

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Latest Updates ( sorted recent to last )

RESOLVED about 1 year ago - at 03/31/2025 08:51PM

No failing requests to AWS services were identified in the last 60 minutes. The sporadic connectivity issues were observed between 19:39 UTC and 19:51 UTC.

MONITORING about 1 year ago - at 03/31/2025 08:20PM

No connectivity issue with AWS was identified in the last 30 minutes. We are continuing to monitor for any network irregularities.

MONITORING about 1 year ago - at 03/31/2025 08:08PM

We identified the intermittent connectivity issues stopped at 19:51 UTC. We continue to monitor the situation.

INVESTIGATING about 1 year ago - at 03/31/2025 08:07PM

We are continuing to investigate this issue.

INVESTIGATING about 1 year ago - at 03/31/2025 07:59PM

We are seeing intermittent connectivity issues and increased error rates from AWS services. Although AWS has not acknowledged this, we see multiple companies who flagged a similar issue.

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