Service Incident for ID3global - Germany Schufa (0228)

We're pleased to inform you that the service disruption has now been resolved and users should be able to use the system as normal. A root cause analysis report containing further detail around the problem cause and resolution will be shared with you shortly.

The incident duration was between11:46 BST – 12:23 BST 06/05/25

To customers that have been affected by this issue, we would again like to apologise.

We are currently experiencing a service disruption that may be preventing you from using our service. We’re sorry for the impact this may be having on your Business and we’re working hard to get this back up and running.