GBG Loqate experienced a service disruption that prevented users from accessing the service for 19 minutes on April 23, 2026. The incident was classified as major and impacted business operations for affected customers. Service was fully restored and the team committed to conducting a root cause analysis to prevent future occurrences.
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Service has been restored. We're sorry for the impact this may have had on your business. Action will be taken to determine root cause and remediate where required.
Incident Start Time: 23/04/2026 02:01 BST
Incident Resolution Time: 23/04/2026 22:00 GMT
We're continuing to experience a service disruption that may be preventing you from using our service. We're sorry for the impact this may be having on your business. We're working hard to restore service.
Incident Start Time: 23/04/2026 02:01 BST
Next Update: 23/04/2026 20:00 BST
THIS IS A TEST NOTIFICATION: We are currently experiencing a service disruption that may be preventing you from using our service. We’re sorry for the impact this may be having on your business and we’re working hard to get this back up and running.
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