GBG's GreenID service experienced a major disruption affecting the Document Verification Service (DVS) for South Australia Birth, Marriage and Change of Name Certificates. The outage prevented users from accessing these certificate verification services, impacting business operations. The incident lasted 4.6 hours from 12:35 AM to 11:27 AM AEST on April 21, 2026, and has been resolved.
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Document/s Affected
SA Birth, Marriage and Change of Name Certificates
Start Date and Time
21 April 2026 — 12:35AM AEST
End Date and Time
21 April 2026 — 11:27AM AEST
We are currently experiencing a service disruption that may be preventing you from using our service. We’re sorry for the impact this may be having on your Business and we’re working hard to get this back up and running.
Document/s Affected - SA BDM
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