Outage in GBG
Service Incident - CloudCheck - DVS - SA Birth, Marriage and Change of Name Certificates
Resolved MajorIncident Report
Summary AI Generated
GBG's CloudCheck DVS service experienced a major disruption affecting South Australia Birth, Death and Marriage (BDM) certificate verification, specifically for SA Birth, Marriage and Change of Name Certificates. The service outage lasted 4.6 hours, from 12:35 AM to 11:27 AM AEST on April 21, 2026, preventing businesses from accessing document verification services during this period. The incident was resolved and normal service was restored.
We are currently experiencing a service disruption that may be preventing you from using our service. We’re sorry for the impact this may be having on your Business and we’re working hard to get this back up and running.
Document/s Affected - South Australia BDM
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Latest Updates ( sorted recent to last )
RESOLVED
3 days ago - at 04/21/2026 03:31AM
Document/s Affected
SA Birth, Marriage and Change of Name Certificates
Start Date and Time
21 April 2026 — 12:35AM AEST
End Date and Time
21 April 2026 — 11:27AM AEST
INVESTIGATING
4 days ago - at 04/20/2026 10:59PM
We are currently experiencing a service disruption that may be preventing you from using our service. We’re sorry for the impact this may be having on your Business and we’re working hard to get this back up and running.
Document/s Affected - South Australia BDM
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