Outage in GBG
Service Disruption - Capture V4 - US Region
Resolved MinorIncident Report
Please be advised that GBG Support teams have identified an increase in system errors and/or latency which may cause brief interruptions to the Loqate services listed below.
We apologise for the impact this may be having on your business. Our incident team are working hard to identify and fix the root cause as quickly as possible. Further updates to follow.
Components affected
GBG Capture V4Trusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
11 months ago - at 06/04/2025 03:01PM
We're pleased to inform you that the service disruption has now been resolved and users should be able to use the system as normal. A post mortem containing further detail around the problem cause and resolution will be shared with you shortly.
The incident duration was between 14:36 BST – 15:54 BST 04/06/2025
To customers that have been affected by this issue, we would again like to apologise.
INVESTIGATING
11 months ago - at 06/04/2025 02:32PM
Please be advised that GBG Support teams have identified an increase in system errors and/or latency which may cause brief interruptions to the Loqate services listed below.
We apologise for the impact this may be having on your business. Our incident team are working hard to identify and fix the root cause as quickly as possible. Further updates to follow.
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