Outage in GBG

Service Disruption - ID3global Trust Core (0411)

Resolved Major
June 10, 2025 - Started about 1 month ago - Lasted about 15 hours
Official incident page

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Outage Details

We are investigating an issue affecting our service. We apologise for the impact this may be having on your business. Our Incident Team is working to identify the root cause and implement a solution as a priority. We hope to advise you within a few minutes that the issue has been resolved, should this not be the case we will provide a further update as soon as one is available.
Components affected
GBG Trust Core (0411)
Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 06/11/2025 08:26AM

We’re pleased to inform you that the service disruption we reported earlier is now resolved. Thank you for your patience whilst we restored service.

The incident duration was between 18:05 BST 10/06/2025 – 09:07 BST 11/06/2025

INVESTIGATING about 1 month ago - at 06/10/2025 05:36PM

We are investigating an issue affecting our service. We apologise for the impact this may be having on your business. Our Incident Team is working to identify the root cause and implement a solution as a priority. We hope to advise you within a few minutes that the issue has been resolved, should this not be the case we will provide a further update as soon as one is available.

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