Outage in GBG
Retrospective Service Disruption - Loqate - Capture V4
Resolved MinorIncident Report
Please be advised that you may have experienced an intermittent service disruption that may have prevented you from using our Capture V4 service for some addresses.
The incident duration was between 05/06/2026 05:30 - 05/06/2026 08:46 BST
To customers that have been affected by this issue, we would like to apologise and if you need to speak to us regarding this notification, please contact Customer Support via loqatesupport@gbgplc.com
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RESOLVED
about 5 hours ago - at 06/05/2026 08:27AM
Please be advised that you may have experienced an intermittent service disruption that may have prevented you from using our Capture V4 service for some addresses.
The incident duration was between 05/06/2026 05:30 - 05/06/2026 08:46 BST
To customers that have been affected by this issue, we would like to apologise and if you need to speak to us regarding this notification, please contact Customer Support via loqatesupport@gbgplc.com
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