GBG IDscan's Hosted Platform in Australia experienced a service disruption that prevented users from accessing the service for nearly 20 hours. The incident affected the Australia PROD environment and impacted business operations for customers using the platform. The service was fully restored after 19.9 hours of investigation and remediation work.
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Resolved
We are continuing to investigate this issue.
We are currently experiencing a service disruption that may be preventing you from using our service. We’re sorry for the impact this may be having on your business and we’re working hard to get this back up and running.
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