Outage in GBG

Service Disruption - ID3global (0520) - Peru Identity

Resolved Major
July 05, 2025 - Started about 1 month ago - Lasted 4 days
Official incident page

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Outage Details

We are currently experiencing a service disruption that may be preventing you from using our service. We’re sorry for the impact this may be having on your Business and we’re working hard to get this back up and running.
Components affected
GBG Peru Identity (0520)
Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 07/08/2025 10:04PM

Dear Customer,

We are pleased to confirm that this incident was resolved at 21:00 UTC+1 today.

Thank you for your patience.

IDENTIFIED about 1 month ago - at 07/08/2025 05:32PM

We are continuing to work on the fix for this issue.

IDENTIFIED about 1 month ago - at 07/08/2025 02:30PM

We are continuing to work on a fix for this issue.

IDENTIFIED about 1 month ago - at 07/08/2025 11:30AM

Our data supplier is continuing to investigate this incident and we will provide an update as soon as available.

IDENTIFIED about 1 month ago - at 07/08/2025 08:30AM

The incident is still ongoing with our data supplier and is currently still being investigated. Further updates will be provided as soon as they are available.

IDENTIFIED about 1 month ago - at 07/07/2025 05:37PM

We are continuing to work on a fix for this issue.

IDENTIFIED about 1 month ago - at 07/07/2025 02:40PM

The incident is still ongoing with our data supplier and is currently still being investigated. Further updated will be provided as soon as they are available.

IDENTIFIED about 1 month ago - at 07/07/2025 11:34AM

We are continuing to work on a fix for this issue.

IDENTIFIED about 1 month ago - at 07/07/2025 08:31AM

Our data supplier is continuing to investigate this incident and we will provide an update as soon as available.

IDENTIFIED about 1 month ago - at 07/06/2025 05:40PM

We are continuing to work on a fix for this issue.

IDENTIFIED about 1 month ago - at 07/06/2025 08:24AM

We are continuing to work on a fix for this issue.

IDENTIFIED about 1 month ago - at 07/05/2025 05:12PM

We are continuing to work on the fix for this issue.

IDENTIFIED about 1 month ago - at 07/05/2025 02:07PM

Our data supplier is continuing to investigate and working on a fix for this incident.

Apologies for the inconvenience caused.

IDENTIFIED about 1 month ago - at 07/05/2025 12:03PM

We are continuing to investigate this issue.

IDENTIFIED about 1 month ago - at 07/05/2025 08:01AM

We are currently experiencing a service disruption that may be preventing you from using our service. We’re sorry for the impact this may be having on your Business and we’re working hard to get this back up and running.

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