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Outage in GBG

Service Disruption - Cloudcheck - Australian .com.au sites

Resolved Major
July 17, 2025 - Started 9 months ago - Lasted about 1 hour
Official incident page

Incident Report

We are investigating an issue affecting our service affecting all .com.au domains. We apologise for the impact this may be having on your business. Our Incident Team is working to identify the root cause and implement a solution as a priority. We hope to advise you within a few minutes that the issue has been resolved, should this not be the case we will provide a further update and estimated resolution time at 18/07/2025 11:20 AEST

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Latest Updates ( sorted recent to last )
RESOLVED 9 months ago - at 07/18/2025 01:36AM

We would like to inform you that the incident has been resolved.

IDENTIFIED 9 months ago - at 07/18/2025 01:19AM

Initial investigations have determined that all Australian sites are currently affected.

Users may be experiencing issues preventing access to and .com.au sites.

We’re working to restore connectivity to these sites.

Unfortunately we are unable to provide a fix ETA at the moment.

We will update you at 18/07/2025 12:20 AEST or as soon as the issue is resolved. Thank you for your patience whilst we restore our service back to our usual level.

INVESTIGATING 9 months ago - at 07/18/2025 12:53AM

We are investigating an issue affecting our service affecting all .com.au domains. We apologise for the impact this may be having on your business. Our Incident Team is working to identify the root cause and implement a solution as a priority. We hope to advise you within a few minutes that the issue has been resolved, should this not be the case we will provide a further update and estimated resolution time at 18/07/2025 11:20 AEST

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