Outage in GBG
Service Incident for - GBG Investigate - Investigate API
Resolved MajorIncident Report
An issue with certificates has been identified with the Credit Linked Addresses Plus service in the Investigate API and all requests are currently failing.
This affects the Investigate API service only and the Investigate UI service is working as expected.
Components affected
GBG Investigate APITrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
9 months ago - at 08/07/2025 11:09AM
We’re pleased to inform you that the service disruption we reported earlier is now resolved. Thank you for your patience whilst we restored service.
The incident was resolved as of 11:27 BST - DATE 07/08/25
INVESTIGATING
9 months ago - at 08/07/2025 08:32AM
We are continuing to investigate this issue.
INVESTIGATING
9 months ago - at 08/06/2025 03:28PM
We are continuing to investigate this issue.
INVESTIGATING
9 months ago - at 08/06/2025 03:27PM
An issue with certificates has been identified with the Credit Linked Addresses Plus service in the Investigate API and all requests are currently failing.
This affects the Investigate API service only and the Investigate UI service is working as expected.
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