Outage in GBG
Service Incident for - Loqate - Verify - International Batch Cleanse
Resolved MajorIncident Report
We are currently experiencing a service disruption that may be preventing you from using our service. We’re sorry for the impact this may be having on your Business and we’re working hard to get this back up and running.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
8 months ago - at 08/20/2025 09:34AM
We're pleased to inform you that the service disruption has now been resolved and users should be able to use the system as normal. A post mortem containing further detail around the problem cause and resolution will be shared with you shortly.
The incident duration was between 14:30 BST 19/08 – 10:26 BST 20/08
To customers that have been affected by this issue, we would again like to apologise.
INVESTIGATING
8 months ago - at 08/20/2025 08:26AM
We are currently experiencing a service disruption that may be preventing you from using our service. We’re sorry for the impact this may be having on your Business and we’re working hard to get this back up and running.
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