Outage in GBG
Service Disruption - greenID - AusPost processing records
Resolved MinorIncident Report
Please be advised that customers whom receive over the counter verifications from Australia Post, did not receive the usual overnight update.
The greenID team is currently investigating this matter.
The next update will be provided as soon as new information becomes available
Components affected
GBG AusPost in store verificationTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
8 months ago - at 08/28/2025 06:09AM
Please be advised that this issue is now resolved.
INVESTIGATING
8 months ago - at 08/27/2025 11:52PM
Please be advised that customers whom receive over the counter verifications from Australia Post, did not receive the usual overnight update on the 27th August.
Todays update was processed with no issues.
The greenID team is currently investigating this matter and will endeavour to have the update for the 27th available ASAP.
The next update will be provided as soon as new information becomes available
INVESTIGATING
8 months ago - at 08/27/2025 05:41AM
Please be advised that customers whom receive over the counter verifications from Australia Post, did not receive the usual overnight update.
The greenID team is currently investigating this matter.
The next update will be provided as soon as new information becomes available
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