Outage in GBG

Service Incident for ID3global - Spain ID 1 (0489)

Resolved Major
September 01, 2025 - Started about 12 hours ago - Lasted about 10 hours
Official incident page

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Outage Details

We are currently experiencing a service disruption that may be preventing you from using our service. We’re sorry for the impact this may be having on your Business and we’re working hard to get this back up and running.
Components affected
GBG Spain ID 1 (0489)
Latest Updates ( sorted recent to last )
RESOLVED about 2 hours ago - at 09/02/2025 08:04AM

We're pleased to inform you that the service disruption has now been resolved and users should be able to use the system as normal.

The incident duration was between 23:00 BST 01/09/25 – 03:00 BST 02/09/25

To customers that have been affected by this issue, we would again like to apologise.

IDENTIFIED about 12 hours ago - at 09/01/2025 10:03PM

We are currently experiencing a service disruption that may be preventing you from using our service. We’re sorry for the impact this may be having on your Business and we’re working hard to get this back up and running.

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