Outage in GBG
Service Incident for - Loqate - Capture V4 - US region
Resolved Major
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Outage Details
We are currently experiencing a service disruption that may be preventing you from using our service. We’re sorry for the impact this may be having on your Business and we’re working hard to get this back up and running.
Components affected
GBG Capture V4Latest Updates ( sorted recent to last )
RESOLVED
11 days ago - at 09/09/2025 02:30PM
We're pleased to inform you that the service disruption has now been resolved and users should be able to use the system as normal. A post mortem containing further detail around the problem cause and resolution will be shared with you shortly.
The incident duration was between 14:35 – 15:13 BST 09/09/2025
To customers that have been affected by this issue, we would again like to apologise.
INVESTIGATING
11 days ago - at 09/09/2025 02:11PM
We are currently experiencing a service disruption that may be preventing you from using our service. We’re sorry for the impact this may be having on your Business and we’re working hard to get this back up and running.
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