Outage in GBG
Service Incident for - Loqate - Account Section
Resolved MajorIncident Report
We are currently experiencing a service disruption that may be preventing you from using our service. We’re sorry for the impact this may be having on your Business and we’re working hard to get this back up and running.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
16 days ago - at 10/20/2025 09:48AM
Services previously affected have now recovered AWS confirmed an outage in one of their regions, which impacted multiple services. Their engineers are working to fully understand the root cause. Thank you for your patience.
The incident duration was between 08:20 – 09:38 BST DATE 20/10/2025
INVESTIGATING
16 days ago - at 10/20/2025 08:32AM
We are currently experiencing a service disruption that may be preventing you from using our service. We’re sorry for the impact this may be having on your Business and we’re working hard to get this back up and running.
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