Outage in GBG

Service Incident for - GBG Cloudcheck - Australian Birth Certificate, Australian Marriage Certificate, Australian Name Change Certificate

Resolved Major

October 26, 2025 - Started 5 months ago - Lasted 1 day
Official incident page

Incident Report

We are currently experiencing a service disruption that may be preventing you from using our service. We’re sorry for the impact this may be having on your Business and we’re working hard to get this back up and running.

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Latest Updates ( sorted recent to last )

RESOLVED 5 months ago - at 10/28/2025 02:08AM

We’re pleased to inform you that the service disruption we reported earlier is now resolved. Thank you for your patience whilst we restored service.

Document/s Affected
NT Birth, Marriage and Change of Name Certificates

Start Date and Time
27 October 2025 — 9:33AM AEDT

End Date and Time
27 October 2025 — 10:35AM AEDT

INVESTIGATING 5 months ago - at 10/26/2025 11:26PM

Note: This outage is only affecting documents from the Northern Territory.

INVESTIGATING 5 months ago - at 10/26/2025 11:08PM

Latest GBG outages

Service Disruption - Cloudcheck DVS QLD Birth, Marriage and Change of Name Certificates - about 21 hours ago

Service Disruption - greenID DVS QLD Birth, Marriage and Change of Name Certificates - about 21 hours ago

Supplier Service Incident for - Cloudcheck DVS DVS - ACT Birth, Marriage and Change of Name Certificates - 2 days ago

Service Incident for GBG Go - Data Verification - Australia: Single match gov ID source, Data Verification (Dual Match) - Australia: Dual match all sources (including govID) - 2 days ago

Supplier Service Incident for - GreenID - DVS - ACT Birth, Marriage and Change of Name Certificates - 2 days ago

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