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Outage in GBG

Service Incident for ID3global - GBG Score (Identity) (0412)

Resolved Major
November 08, 2025 - Started 5 months ago - Lasted about 7 hours
Official incident page

Incident Report

We are currently experiencing a service disruption that may be preventing you from using our service. We’re sorry for the impact this may be having on your Business and we’re working hard to get this back up and running.
Components affected
GBG Score (Identity) (0412)

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Latest Updates ( sorted recent to last )
RESOLVED 5 months ago - at 11/08/2025 12:59PM

We’re pleased to inform you that the service disruption we reported earlier is now resolved. Thank you for your patience whilst we restored service.
The incident duration was between 06:25 – 11:46 GMT DATE 08/11/2025

INVESTIGATING 5 months ago - at 11/08/2025 11:15AM

We apologise for the impact this may be having on your business. Our incident team are working hard to identify and fix the root cause as quickly as possible.

IDENTIFIED 5 months ago - at 11/08/2025 06:25AM

We are currently experiencing a service disruption that may be preventing you from using our service. We’re sorry for the impact this may be having on your Business and we’re working hard to get this back up and running.

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