Outage in GBG

Supplier Service Incident for - GreenID - DVS - WA Birth, Marriage and Change of Name Certificates

Resolved Major
November 20, 2025 - Started 3 days ago - Lasted about 6 hours
Official incident page

Incident Report

Our supplier is currently experiencing a service disruption that may be preventing you from using our service. We’re sorry for the impact this may be having on your business and we’re working with our supplier to get this back up and running.

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Latest Updates ( sorted recent to last )
RESOLVED 3 days ago - at 11/21/2025 04:14AM

Document/s Affected
WA BDM

Start Date and Time
20 November 2025 — 9:10PM AEDT

End Date and Time
21 November 2025 — 3:12PM AEDT

INVESTIGATING 3 days ago - at 11/20/2025 10:15PM

Our supplier is currently experiencing a service disruption that may be preventing you from using our service. We’re sorry for the impact this may be having on your business and we’re working with our supplier to get this back up and running.

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