Outage in GBG
Supplier Service Incident for - GreenID - DVS - VIC Birth, Marriage and Change of Name Certificates
Resolved MajorIncident Report
Our supplier is currently experiencing a service disruption that may be preventing you from using our service. We’re sorry for the impact this may be having on your business and we’re working with our supplier to get this back up and running.
Components affected
GBG DVS - VIC Birth, Marriage and Change of Name CertificatesTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
5 months ago - at 11/26/2025 05:53AM
The earlier notification about an unscheduled outage was sent in error due to a supplier update.
Please note that this is a planned scheduled outage as advised by BDM VIC.
Planned Outage Details:
Start: 26 November 2025 — 4:30 PM AEDT
End: 27 November 2025 — 8:00 AM AEDT
We apologise for any confusion caused and appreciate your understanding.
INVESTIGATING
5 months ago - at 11/26/2025 04:47AM
Our supplier is currently experiencing a service disruption that may be preventing you from using our service. We’re sorry for the impact this may be having on your business and we’re working with our supplier to get this back up and running.
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