Outage in GBG
Service Disruption - greenID - ConnectID - NAB
Resolved MajorIncident Report
NAB is currently experiencing an incident impacting ConnectID transactions in Production.
Incident Start Date/Time: 08 December 2025 @ 07:30 Sydney Time
Impact: Customers are not able to complete their ConnectID journey
A further update will be provided when more information is available.
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Latest Updates ( sorted recent to last )
RESOLVED
5 months ago - at 12/08/2025 03:46AM
NAB/ConnectID has resolved the issue relating to its ConnectID services:
Incident Start Date/time: 08 December 2025 @ 07:30 AEDT
Incident End Date/time: 08 December 2025 @ 14:09 AEDT
Thanks for your patience.
INVESTIGATING
5 months ago - at 12/08/2025 02:37AM
NAB is currently experiencing an incident impacting ConnectID transactions in Production.
Incident Start Date/Time: 08 December 2025 @ 07:30 Sydney Time
Impact: Customers are not able to complete their ConnectID journey
A further update will be provided when more information is available.
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